Privacy Policy — strive.co.za (Corporate Site)
About Strive
Strive Marketing Services (Pty) Ltd is a South African data science and marketing services company that assists clients in data quality enhancement, audience targeting, and campaign optimisation.
Controller: Strive Marketing Services (Pty) Ltd
Address: 8 Moolman Road, Blouberg, 7441, South Africa
Email: privacy@strive.co.za
Telephone: +27 (0)71 350 1408
Scope
This policy explains how we collect, use, disclose, transfer and retain personal information when you visit strive.co.za, contact us, or otherwise interact with our corporate channels.
What We Collect
We may collect:
- Identification and contact details (name, email, phone, employer, job title).
- Business information (company name, role/responsibilities, interests in our services).
- Technical and usage data (IP address, device identifiers, browser type, pages viewed, referring URLs, interaction analytics, cookies/SDK events).
- Communications data (enquiries, demo/meeting requests, support interactions).
If you interact with our voice or recorded systems, we may process voice data for training/quality and to fulfil your request. Where feasible, we de‑identify data for analytics.
Lawful Bases for Processing
Depending on context, we process personal information on one or more of the following bases: consent, contractual necessity, legal obligation, and legitimate interests (e.g., securing our site, responding to enquiries, and improving services). Where we rely on legitimate interests, we balance our interests against your rights and expectations.
Automated Processing and Profiling
We use automated tools and AI-based analytics to understand site usage, detect anomalies, and optimise sales/marketing operations. Automated processing is subject to human oversight and does not produce legal or similarly significant effects regarding visitors to the corporate site.
How We Use Personal Information
- Respond to enquiries and provide requested information or proposals.
- Manage relationships with customers, suppliers and partners.
- Operate, secure, test and improve our website and services.
- Conduct analytics, reporting and service improvement (often using de‑identified data).
- Send service and marketing communications (you may opt out at any time).
Cookies and Similar Technologies
When you first visit our site, we present a cookie consent notice. You can adjust preferences at any time through your browser and our consent tool. Certain cookies are necessary for security and basic functionality.
Sharing and Disclosure
We share data only as permitted by law and for the purposes above, including with:
- Service providers (e.g., hosting, analytics, security, communications) under contract.
- Professional advisers, auditors, and insurers.
- Authorities where required by law or to protect rights, safety, and security.
- Parties to corporate transactions (merger, acquisition, restructuring) subject to safeguards.
Where we act as a processor for clients, we process data solely under client instructions and binding agreements. Where we determine purposes/means, we act as controller.
Cross‑Border Transfers (POPIA s72)
Personal information may be processed in other countries. We implement safeguards such as contractual clauses and require an adequate level of protection to meet POPIA s72.
Retention
We retain personal information in line with our Data Retention Policy, no longer than necessary for the purposes described or as required by law.
Security and Breach Notification
We use appropriate organisational and technical measures to protect personal information. If a security compromise occurs, we will notify the Information Regulator and affected individuals where required (POPIA s22).
Your Rights
You may access, correct, delete, or object to processing; request restriction, data portability (where applicable), and withdraw consent. Requests will require identity verification. Access procedures align with POPIA and our PAIA Manual (available on request or via our website). Direct marketing opt‑out is available in any message or by emailing privacy@strive.co.za. You can also register on the national DMA opt‑out registry (https://www.dmasa.org).
Children
We do not knowingly collect personal information of children under 18 without consent of a competent guardian (POPIA s35).
Contact and Complaints
Questions or complaints: privacy@strive.co.za. You may also contact the Information Regulator (South Africa). We encourage contacting us first so we can resolve concerns.